Privacy Policy

Who We Are

QEARA is a brand dedicated to innovative bone conduction technology, offering a range of high-quality and evolving products. Our products are delivered through a network of trusted partners, ensuring the best experience for our customers. To learn more about our mission and values, please visit the About Us page.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form. Additionally, we may collect the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After your comment is approved, your profile picture is visible to the public in the context of your comment, if you provided one.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website. QEARA is not responsible for any privacy violations that may occur due to this.

Cookies

We use cookies to enhance your experience on our site. By leaving a comment, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience, so you don’t have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove the login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser, which contains no personal data and simply indicates the post ID of the article you edited. This cookie expires after one day.

For more details, please refer to our Cookie Policy.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

Our website is monitored and protected by trusted service providers, like Google, to safeguard against abuse, internet fraud, and phishing attacks. Your data may be processed by these services, systems, and spam detectors to ensure protection. If you request a password reset, your IP address will be included in the reset email. Visitor comments may also be checked through our automated spam and fraud detection services.

Email Communications

When you provide your email address to us, either by creating an account, making a purchase, or subscribing to our newsletter, we use this information to communicate with you. This includes sending you order confirmations, shipping updates, product review requests, and reminders about items left in your cart. We may also send you marketing emails about new products, promotions, and special offers. You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of these emails or by contacting our support team directly. Please note that even if you opt out of marketing communications, you will still receive transactional emails related to your purchases.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve any follow-up comments automatically instead of holding them for moderation.

For users who register on our website, we store the personal information they provide in their user profiles. All users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.

Your Data Rights

If you have an account on our site or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

For any questions or requests related to our Privacy Policy, please contact us through our Contact Us page.